When the printer is in sleep (power saving) mode, sometimes it will not wake up when a file is sent to it.


Problem: I have installed an ipf 5000 as of two days ago, on a LAN with the TCP/IP connection. It works fine if the 5000 is "awake", but if it has timed out to go to sleep, it will not wake up from the PC. I can "ping" it OK when it is awake but it basically takes itself offline in the sleep mode.

Solution: I rebooted the printer (turned it off, waited one minute, turned it back on) and now the sleep mode is just as advertised. I have had no more problems since rebooting the printer. It's gone to sleep, woken up, etc. for several cycles.

Workaround: The printer can be brought out of sleep mode by pressing any button on the printer control panel. If you press the power button, hold it down only briefly, as holding it down for longer than one second will turn the printer off instead.